Communication Flows in an Organization

In an organization, communication flows in 5 main directions-

  1. Downward
  2. Upward
  3. Lateral
  4. Diagonal
  5. External

  1. Downward Flow of Communication: Communication that flows from a higher level in an organization to a lower level is a downward communication. In other words, communication from superiors to subordinates in a chain of command is a downward communication. This communication flow is used by the managers to transmit work-related information to the employees at lower levels. Employees require this information for performing their jobs and for meeting the expectations of their managers. Downward communication is used by the managers for the following purposes -
    Providing feedback on employees performance

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