A competency framework is a comprehensive structure which describes different competencies with its specific set of behavioral indicators and measurement criteria. Most of the organizations have their own distinct set of competency framework which is in alignment to their visions and mission and long and short term organizational goals.
There are certain clear benefits of the competency framework for the organizations:
Generally competencies have behavioral indicators as their building blocks, related behaviors are grouped under a competency and similar theme of competencies are further grouped together to form clusters. Ideally, a cluster of 8-12 competencies are found to be sufficient but one can also come across frameworks containing more than 15 competencies.
Key points to consider while developing a competency framework:
Let us look at an example of a competency framework for a CEO of an SBU:
Do you observe the rating scale in the above diagram? It transcends from a behavior displayed which is ineffective or needs development to a behavior which is highly effective. The above way of measuring competency is called Behaviorally Anchored Rating Scale or BARS.
BARS is nothing but the description of the behaviors for ineffective and effective performance as shown above which when displayed by the participant or the person under observation in exercises like role plays, presentations or structured interview; is then anchored or placed at the appropriate point on the scale. The measures and descriptions of the scales are developed through a comprehensive process of job analysis using methods like critical incident technique, structured interviews etc. The scale usually ranges from 3-5 but in rare cases can go up-to 7 which becomes complex and difficult to use and therefore avoidable.
A competency framework might be developed from the scratch in a place where it does not exist or an existing framework can be expanded to make it more useful. Whatever might be the case but it would be useful to consider the following:
With a robust competency framework and HR processes in alignment to the framework gives an organization a competitive edge in the dynamic labor market and facilitates the brand of the organization as an employer.
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