Articles on Knowledge Management

Knowledge is Power and hence, those organizations that capture, store, and disseminate knowledge better than their competitors have sources of competitive advantage that leads to success. This article introduces the reader to the field of KM and sets the context for subsequent articles.

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This article discusses the dimensions, strategies, and motivations that organizations employ for better Knowledge Management. As the article argues, having a Knowledge Management system is no longer a luxury and instead, it has become a business imperative along the lines of automation and process improvement.

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Nowadays, organizations indulge in alliances, collaborations and partnerships. All this require transfer of knowledge. Lets understand the barriers and characteristics of Knowledge transfer in detail.

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This article discusses the rise of the knowledge worker and outlines some characteristics of this class of workers. The article also discusses how knowledge workers differ from traditional workers and some ways to manage them.

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This article examines the shifts in the HR field with the emergence of the service sector where the employees use knowledge instead of physical labor to get the work done.

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This article discusses the ways and means to build a successful knowledge management system by examining the case of Infosys. The article takes the discussion further by analyzing how a successful knowledge management system can be actualized in practice.

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This article discusses the role of the knowledge management system in enabling business leaders to predict the future and profit from it. The key theme in this article is that the knowledge management system in any business is the first step towards building on the emerging tools and techniques like Big Data, Predictive Analytics, and other models.

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This article discusses the main benefits of having an efficient knowledge management system. The key theme in this article is that companies can achieve productivity leaps and actualize synergies between processes and functions when they have efficient knowledge management systems.

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The age of the internet or the information age has made information readily accessible to everyone everywhere and to anyone anywhere. However, there are some pitfalls for corporates trying to use the internet as sources of information for their Knowledge Management systems. These and other aspects are analyzed in this article.

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This article discusses a hot and emerging trend of predictive analytics that makes use of Big Data to predict human behavior. The range of predictions that can be done with this technique are limitless in their potential and wide ranging in their scope. The key theme in this article is that predictive analytics gives businesses the ability to know the unknown and the unknowable and this is the game changing aspect of this technique.

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This article discusses some of the dilemmas associated with having a knowledge management system in place. The dilemmas presented are to do with internal factors of employees not willing to share knowledge, the need to remain alert against theft of intellectual property, and protecting the organization against the very real threat of corporate espionage.

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This article discusses the rampant problems of digital piracy and theft of intellectual property that is confronting western multinationals and causing losses in large numbers to their operations. The key theme in this article is that the recent measures taken by these multinationals as described in the article are steps in the right direction and a movement towards a rigorous regime of protection of intellectual property and intellectual capital.

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This article discusses the trend of the Military in the United States pioneering technological and managerial innovations that are then adopted by the corporate sector and released to the public. The examples of the Internet as being developed first by the military and the concept of outsourcing that was similarly pioneered by them are discussed among other examples.

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This article discusses how real world organizations actualize effective knowledge management by discussing some approaches and best practices of world-class organizations. The key theme in this article is that effective knowledge management entails monetary and non-monetary incentives and goes beyond them to create an engaged workforce that contributes more out of passion and interest rather than because of incentives alone.

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This article discusses the role of the opinion leaders and change agents in diffusing innovations throughout the organization and beyond. The key theme in this article is that we take the opinions of experts more seriously than rank and file commentators do and that is the reason why organizations must enlist the help of these individuals in diffusing innovations.

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This article discusses how innovations diffuse throughout the market and reach a wider audience in society. The key theme in this article is that diffusion of innovations is a process that determines the rate of adoption and the product lifecycle. This article relies on Rogers’ theory of diffusion to underpin the discussion.

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This article examines how new products and innovations are diffused among consumers in stages using Rogers’ theory of diffusions as a concept. This article uses some real world examples to explain the points as well as analyses how innovations spread among users in stages and in a process based manner. The key themes in this article are that for innovations to succeed they must be superlative in creating value for consumers and at the same time, there needs to be a market for such innovations to be absorbed.

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This article examines innovation and the sources of innovation according to the famous management expert, Peter Drucker. In addition, this article also analyses the case study of the 3M organization which is world famous for its innovative and inventive capabilities. The other themes that are explored in this article relate to the difference between ingenuity, innovation, and invention.

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This article defines resiliency and introduces the concept of resilient organizations. The key themes in this article are that organizations must institute a culture of resiliency by learning from the past, applying it to the present, and preparing for the future.

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This article introduces and explains what are meant by internal knowledge markets in so far as the field of knowledge management in contemporary organizations is concerned. The key themes in this article pertain to the role of material and non-material incentives as well as ways and means to reduce knowledge hoarding and encourage knowledge sharing. This article will be useful to both practitioners and professionals tasked with managing knowledge as well as to students and others wishing to know more about this crucial aspect of knowledge management.

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3M Corporation is a globally recognized leader for excellence in leveraging knowledge for strategic advantage. This article is an introductory overview of how the company actualizes a world class knowledge management system and leverages its internal knowledge mechanisms in its quest for innovation and service excellence.

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This article discusses some of the aspects of ensuring that organizations that have knowledge in distributed pockets are leveraged for the benefit of the entire organization. The key themes in this article are about not reinventing the wheel, dealing with knowledge hoarders, and how online portals in the organizational intranet can help companywide dissemination of the knowledge. Having said that, this article also cautions against Intellectual Property Theft and safeguards to prevent such incidents.

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This article discusses some methods of improving knowledge in organizations. This article is a basically an introduction to the importance of organizational knowledge and the ways and means in which some organizations collect and share knowledge. References to continuous improvement programs are also discussed.

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Innovation is the buzzword among many companies operating internationally as well as in the domestic economy. Increasingly, the ability of an organization to innovate is being seen as a source of competitive advantage. This article examines the KM system at Infosys which helps it to be “ahead of the curve” when compared to its competitors and the substantial synergies that accrue to it as a result of having formal and informal systems in place.

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This article examines how contemporary organizations allow, store, and share knowledge according to several imperatives that are discussed in the detailed analysis. The key themes of this article are that unless KM teams separate the useful from the useless, the pertinent from the dated, and the real from the fake, organizations run the risk of drowning in the seas of information overload and the oceans of an abundance of knowledge.

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