Communications Driven and Group Decision Support System
February 12, 2025
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Decision support systems have been incorporated into businesses to support human intelligence for years. However, these systems are not perfect. Although DSSs stop a decision maker from promoting a bias, they simply aid in decision making by offering useful insights into easily consumable bites. The idea is to present all tangible information in the forms of graphs, pictures or text, so that you don’t overlook facts.
Depending too much on a decision support system and placing an unusual amount of trust in it is not a healthy sign. A lot of uncertainties are associated with DSS, such as:
Besides limitations, decision support systems also have some disadvantages, such as:
While a large number of organizations have already incorporated DSS into business decision making, a lot are still resistant to integrate it. There may be a number of factors why they are still hesitant in adopting a DSS. These may include:
A proper address from the managers and C-suite can help employees overcome the fear and resistance to using new technology.
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