ERP Service Module – Call Handling and Service Orders Control
February 12, 2025
The American federal debt problem is well known. There are famous debt clocks which are tracking the increase in American federal debt. However, that calculation does not take into account the true scale of America’s debt problem. This is because the American federal debt is out of control. This is a known fact. However, many […]
Inventory Migration is a mammoth project exercise involving internal teams as well as many external agencies. Detailed planning, process, simulation, and training are the basis to ensure successful inventory migration exercise. Project Teams would consist of teams from all functional departments namely finance, legal /compliance, inventory planners, IT, procurement, marketing, order fulfillment and logistics & […]
Logistics has aided and contributed to enabling global trade. Third Party Logistics Service Providers both at global levels and local levels form major partners to manage and offer Supply Chain services and the second major factor being the Internet and IT technology that helps manage information and data ahead of or along with flow of […]
It is of utmost importance for any business enterprise to maintain their existing customers. A proper after sales service through quick response prompt delivery is needed for enhancing customer satisfaction. Service need may encompass scheduled as well as unscheduled maintenance, warranty management, defect identification etc. Salient feature of a service related module: Proper and Systematic […]
Introduction Objective of any organization is to provide customer satisfaction by building product and services, which not only satisfy needs and want but also create value for them. This requires product design based on the customer feedback and production process which not only minimizes cost but also provides a competitive advantage. However, most organizations tend […]
Order based Planning: Order-based planning is the functionality that plans planned orders to cover components and end items. This functionality largely corresponds to Materials Requirement Planning (MRP) and uses BOMs (Bill of Materials) to explode material requirements and the routings to calculate lead-time of planned production orders.
A combined overview of order based planning and master based planning
If order horizon is set to zero, the system plans supply through master based planning only. If order horizon is equal to planning horizon, the system plans all supply through order based planning
Order Promising - ATP & CTP: Demand forecasts are gradually consumed by actual customer orders. The calculated item quantity that is available (to sell or consume) on a certain future date, based on the current supply planning is known as Available to promise (ATP). ATP is an indicator of inventory availability that is specifically geared to the process of order acceptance. ATP may be for one period or may be cumulative over a number of periods. When it comes to accepting customer orders, a plan period’s cumulative ATP is a clear indicator of the order quantity that can still be promised to deliver in that plan period.
The functionality behind the notion of cumulative ATP is further enhanced by Enterprise Planning’s extended capable-to-promise (CTP) checking techniques. These techniques not only consider what can be promised on the basis of the planned supply, but also explore the possibility of producing more than what the current supply planning indicates. There are various dimensions of checking CTP such as:
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