Control Based Processes
February 12, 2025
IN addition to functions covered by technical modules such as user’s management, License management, installation (as discussed in earlier papers), ERP technical module provides several other important functionalities. Some of these functionalities, as given below, will be very briefly discussed in this paper: Audit management Device management Text management Job management Audit management: Large organizations […]
The SIPOC Chart, being one of the fundamental documents of any process improvement project must be developed in such a manner that it is easy to understand. It must also be coherent with the logic inbuilt in the process. There is a method which has been described to ensure the proper development of the SIPOC […]
Introduction: What is IT Business Alignment and Why it is Important The saying about the Blind Men and the Elephant in which three blind men touch the Elephant and state different things without knowing that it is an Elephant, firms and organizations must ensure that their IT and business strategies are complementary and supplementary to […]
It is very interesting to study how Organizations and Businesses grow, evolve, change, mature and also decline over a period of time. Organizations are very similar to living entities that respond, react and evolve in relation to the external and internal environment that surrounds them. The survival and growth is entirely dependent upon the continuous […]
The United States Senate has been polarized on the issue of dreamers. “Dreamers” is a nickname given to the children who entered the United States illegally with their parents or with other adults. In some cases, these kids were smuggled into the United States. However, over 800,000 of these dreamers have now grown up to […]
When organizations were first formed they were largely people driven. Before we delve any further, it would be useful to first understand what being people driven really means. An organization basically required four types of inputs to function successfully viz -
A people driven organization is dependant on specific people for these inputs. For instance if only specific laborers have the skill to perform certain activities hat are required by a business, then those laborers are bound to team up and use the bargaining power to increase their wages.
An organization will be people dependant always i.e., it will need people to provide it with the inputs required. However, the idea is to create an organization that is not dependant on specific people. This means that if a laborer or a group of laborers decide to leave the organization, the organization should still be able to continue its normal operations without too much of a setback.
Also being people driven imposes certain limitations on the organizations which have been listed below:
For instance there are certain strategic decisions (activity) that can only been taken by the entrepreneur (specific individual), it limits the amount of decisions that can be made by the time that the entrepreneur has.
A process driven organization would try to map out the mental model of the entrepreneur and create a set of rules. Then other people and systems can be used to ensure adherence to these rules. This will enable the number of decisions to increase without the quality of decisions take the slightest hit. Only exceptions will reach the entrepreneur.
Over time, the process will be strong enough to ensure that there are no exceptions at all and that all decisions can be handled by the process itself.
A people driven organization will function on the basis of incomplete knowledge that the entrepreneur has. This is because the knowledge is nested in people who have limited ability to learn.
A process driven organization on the other hand will hire the best consultants in this regard, map their mental model and create an set of rules which regular employees can follow. This organization will use average employees as inputs to create above average results because of the process approach.
There is an underlying assumption that the company will be able to procure them within the allocated costs in the factor markets (labor markets). However, historically it has been shown that labor is mobile across industries. For example, the prospects of more wages in IT industry could mar the hiring plans of a manufacturing company because they just cannot hire more.
If the organization relies on the good faith of its employees to execute its operations, it is an inherently unstable structure. A few immoral employees acting in their interest rather than the organization’s interest could cause the company to collapse.
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