Historical Origins of the Present Global Economic Crisis
The Roots of the Present Economic Crisis The global economic crisis that started in 2008 has its origins in the events of the 1970s. That was the time when the United States reneged on its commitment to work under the Bretton Woods Agreement, which stipulated that countries must peg their currencies to gold and must […]
Handling the Dreamers Crisis
The United States Senate has been polarized on the issue of dreamers. “Dreamers” is a nickname given to the children who entered the United States illegally with their parents or with other adults. In some cases, these kids were smuggled into the United States. However, over 800,000 of these dreamers have now grown up to […]
Building Web-Based and Inter-Organizational Decision Support Systems
Problem solving and knowledge management go hand-in-hand. Together they have become one of the most important aspects of organizational decision making. Managers around the world realize that much of their organizations’ value depends on their ability to gather, analyze and manage knowledge and use it to solve problems. To accelerate the process of transforming information […]
The Rise of India as a Manufacturing Hub
A couple of decades ago, India was considered to be a third world country with limited economic potential. When the idea of outsourcing first came up, most executives in the United States thought that Central American nations or Ireland would prove to be a better fit. However, two decades later, India is the ultimate destination […]
Effective Product Design
Introduction Organization success is dependent on customer satisfaction and delight. Customer satisfaction is achieved through development of product and service, which have all attributes required by the customer. A success product or services do not only have attractive package design but should be also able to provide robust performance. Thus, product design must be practical […]
In order to truly control a process, one must understand the inputs as well as outputs of the process. These inputs and outputs are displayed through numbers which are called “metrics”. The primary metric is a way to say with numbers how well your process is performing. Here are a few pointers that will help understand the concept of primary metrics in detail.
Any process can be defined as Y = f(x) where X’s are the critical inputs. The output here is Y. The primary metric of a process is the Y of that process, meaning an output of the process under consideration. The state of the output needs to be consistently measured, errors must be spotted and correction must be immediately made. It is therefore of vital importance for a Six Sigma project to identify the correct primary metrics. This ensures that the project is in control. Choosing the wrong primary metrics will create a situation wherein the wrong thing is being measured. This focuses the organization in the wrong area creating colossal losses in the long run.
The primary metric does not appear in this stage. It has been present in the project since the first step. The primary metrics have their roots in the critical to quality measures defined by the customer. The get recorded in the problem statement, goal statement and business case. Then they are formally chosen as the primary metric if the project is being correctly executed.
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