Production and Operations Management – Meaning and Important Concepts
Introduction The very essence of any business is to cater needs of customer by providing services and goods, and in process create value for customers and solve their problems. Production and operations management talks about applying business organization and management concepts in creation of goods and services. Production Production is a scientific process which involves […]
Benefits of a Holding Company
The holding company-subsidiary company corporate structure is extremely popular all across the world. All large companies serve as holding companies. For instance, Apple Inc. is a holding company which is registered in the United States. Apple has several subsidiaries all across the world. Companies like Apple China and Apple Russia are registered in their respective […]
Methods and Tools for Customer Retention
Following are some important methods and tools for customer retention: Data sources and databases for retention: An important aspect for an organization is to think what should be the reasons that enhance repeat purchase. On paper it is not possible to make definite strategies to increase customer retention. Hence, retention databases are created to have […]
Why Viewing Global Trade in Zero Sum Terms is Shortsighted and Self Defeating
Trade Wars and Zero Sum Thinking The ongoing trade wars between the United States, on one hand, and the rest of its trading partners, including China, Canada, and the EU or the European Union stem from a basic misinterpretation of global trade in Zero Sum terms or I win, You Lose kind of thinking. As […]
Career Ladders and Career Paths
Typically a career involves a growth path which takes an individual to a higher position in the organizational hierarchy over a certain period of time. It is called the career ladder or the career path. Most of the organisations map out various steps in the lifetime of an organisation in advance. This is done to […]
Communication is indeed an effective tool which plays an important role in binding employees together. Communication plays a crucial role in breaking the ice among employees, bringing them closer to each other and thus managing organizational diversity. An individual may belong to any religion or community, but it is his/her power to communicate which helps him know about his fellow workers. It is essential for individuals to talk and share their experiences. Unless and until, they do so, they would never be able to enjoy their work and treat it as a mere source of burden. Believe me, if employees are asked to work in isolation, they would attend office just for the sake of it.
In today’s scenario of fierce competition, employees need to discuss, brainstorm ideas to reach to innovative solutions which would not only benefit their respective teams but also help their organization to outshine its competitors. Communication in fact helps you to express your ideas and viewpoints. Do not say a “yes” if you feel it is not correct. Remember, freedom of expression is the right of every employee and you just cannot deprive anyone of the same.
It hardly matters whether the individual is a Christian or a Muslim, has recently joined the organization or is there for quite some time, is an MBA or just a graduate. What is more important is whether he/she is able to do justice to the roles and responsibilities assigned or not? Let individuals come out with their ideas, opinions and also have a say in organization’s major decisions.
One of the most common reasons of misunderstandings and conflicts at the workplace is lack of communication between them and their superiors. Superiors need to communicate with their team members on a regular basis not only to regularly monitor their performance but also motivate them to come out with their best every time.
Individuals feel left out and demotivated when their Bosses do not have the time to talk to them. Effective communication enables information to reach all related employees in its desired form. Do not interact with only the top level employees but with every individual associated with organization.
Individuals need to communicate effectively to know about each other’s customs, traditions, religions, culture and so on. If you do not allow them to sit together and talk, trust me, they would treat each other as enemies and would find it extremely difficult to work in unison. How would an individual know that the person sitting next to him, who though belongs to a different religion is his fellow worker and is also working for the same motive i.e. to achieve organization’s goals and objectives and also for respective career growths? He/she would come to know only when you would allow him/her to communicate effectively with counterparts.
Effective communication ensures individuals from varied backgrounds, religions; communities or age groups share a strong rapport and do not face problems working together. Individuals, when effectively communicate seldom fight and solve half of the problems themselves. They escalate the matter to their superiors only when it is really serious and requires their intervention.
In a way, effective communication not only manages organizational diversity but also leads to a positive ambience at the workplace. There are situations when some or the other misunderstandings among team members might arise, but it is always better when employees sit face to face, talk and clear the same at the earliest. The productivity is in fact more when employees communicate effectively with each other.
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