MSG Team's other articles

12361 Are Women Leaders Better Than Their Male Counterparts? Lessons from the Pandemic

How Women Leaders Were More Effective Than Their Strongmen Counterparts The Covid 19 Pandemic has taught several lessons. Right from the crisis of neoliberalism to the way in which the leaders of the countries and the businesses provided leadership, the pandemic has made us realize some bitter truths about our leaders. For instance, all the […]

9003 Documentation – A Control Mechanism of Supply Chain Logistics

Supply chain operations and network extend beyond domestic boundaries and global boundaries of all countries. A logistical exercise originates at the buyers end and involves multiple agencies including buyer, seller, 3PL freight forwarder, transporters at various juncture, shipping lines, airlines, various governmental agencies, customs departments at various locations and financial institutions like banks to complete […]

12894 Contract Logistics – Key block in Supply Chain Management

Supply Chain Activities constitute multi-modal transportation, customs clearance, and warehousing activities in one or more locations in the entire network. Supply chain activities may be local referring to within the country or regional meaning within a continent or region and global which is essentially intercontinental. Global operations are the order of the day as businesses […]

11732 Universal Broadband: A Basic Human Right?

Electricity was the big invention during the 20th century. The governments at that time took the measures that were necessary to ensure that electricity was available at reasonable prices to every citizen. This is the reason why electricity is such an integral part of any human civilization today. Just like electricity was the biggest innovation […]

10427 Need for Business Process in Organizations

To survive and grow your business in the current times, you have got to learn the ropes of business once again. If you look at the market, you will see a lot of brands and organizations that were in the fore front in the last few decades no longer exist. The leadership in the market […]

Search with tags

  • No tags available.

The process owner is the person who is supposed to be in charge of the improved Six Sigma process. Since they are the one that have to run the process after it is improved, it is essential that play a role in the Six Sigma project. Although the process owners are not involved in the day to day working of the project, they play an important role in specifying the requirements and validating the final outcome.

The process owner is not required to work in close co-ordination with the Six Sigma Project team members. In fact direct communication between the process owner and the project team must be avoided. Since the Project lead has the responsibility of gathering the requirements and publishing the requirements as a formal document, the Project Lead must be a single point of contact for the Process Owner.

Stage at Which Required

The process owner is required to provide his inputs at the beginning of a process. That is during the requirement gathering stage he/she is expected to work in close co-ordination with the Project lead and validate the requirements that have been gathered.

Also towards the end of the project i.e. at the control stage, the process owner is expected to validate the fact that the project has been successfully completed. Only once the process owner has validated this fact can the Six Sigma improvement project be closed.

Job Description

  • The Process Owner is expected to help the lead in creating the requirement document.

  • The Process Owner is expected to take the handoff from the Six Sigma Project team and assume responsibility of the process from thereon.

  • The process owner is expected to maintain the improvements that have been reached during the Six Sigma project.

  • The Process Owner is expected to help the Six Sigma Project team in gaining buy in from the users of the improved process.

  • The Process Owner is also expected to facilitate training.

Job Specification

  • The Process owner must have complete understanding of the “As-Is” process as well as the pain points involved in it.

  • The Process Owner must understand how the “To-Be” process is different from the “As-Is” process and how it will eliminate the pain points.

  • The Process Owner must be an expert in the field of ChangeManagement. This is because “Buy-Ins” need to be created for such changes and it will be the onus of the process owner to do so.

    ,

Article Written by

MSG Team

An insightful writer passionate about sharing expertise, trends, and tips, dedicated to inspiring and informing readers through engaging and thoughtful content.

Leave a reply

Your email address will not be published. Required fields are marked *

Related Articles

Six Sigma Project Team Members

MSG Team

Role of Project Champion in Six Sigma Project

MSG Team

Role of a Project Lead in a Six Sigma Project

MSG Team