Effective Listening Skills – An essential for good communication
Listening is a significant part of communication process. Communication cannot take place until and unless a message is heard and retained thoroughly and positively by the receivers/listeners. Listening is a dynamic process. Listening means attentiveness and interest perceptible in the posture as well as expressions. Listening implies decoding (i.e., translating the symbols into meaning) and […]
Importance of Audit in Public Sector Organizations
Audit is an instrument, a tool of financial control, which is employed by the public or private sector or an individual to safeguard itself against fraud, extravagance and more importantly to bring credibility to the audited. According to International Organization of Supreme Audit Institutions audit is defined as “Evaluation or examination of systems, operations and […]
Leadership Case Study: Steve Jobs – The Man Who Ushered in the Smartphone Revolution
The Transformational Leadership of Steve Jobs Anyone and everyone who owns a Smartphone must be thankful to Steve Jobs, the late legendary founder of the tech firm, Apple, who not only ushered in the Smartphone revolution, but was also singlehandedly responsible for changing our perceptions about what a mobile phone can and could do. Indeed, […]
Transactional Leadership Theory – Meaning, its Assumptions and Implications
The transactional style of leadership was first described by Max Weber in 1947 and then by Bernard Bass in 1981. This style is most often used by the managers. It focuses on the basic management process of controlling, organizing, and short-term planning. The famous examples of leaders who have used transactional technique include McCarthy and […]
Cause Categories in Operational Risk Management
The definition of operational risk has been narrowed down. This has helped organizations better manage their operational risks. All operational risks can now be traced to four basic causes viz. people, processes, systems, and external events. However, merely stating a risk as a systems risk does not provide too much information. There is no actionable […]
A set up which brings together individuals from different backgrounds, varied interests and specializations on a common platform for them to work as a single unit and achieve certain predefined goals is called an organization.
An organization must make money for its survival. It is essential for the employees to deliver their level best and eventually increase the productivity of the organization.
Organization Development refers to the various ways and procedures to increase the productivity and effectiveness of an organization.
Organization Development includes the various techniques which help the employees as well as the organization adjust to changing circumstances in a better way.
Kurt Lewin is ideally believed to be the father of Organization development.
A six step model for understanding organization was proposed by Weisbord
The goals and objectives of the organization must be clearly defined. The employees must be aware of their duties and functions in the organization. The individuals must know what is expected out of them at the workplace.
It is essential to divide the work amongst the individuals as per their interests, specialization, experience and educational qualification. Job mismatch should be avoided as it leads to demotivated employees. Let the individuals decide what best they can do.
The employees must share a cordial relationship with each other. Conflicts and unnecessary misunderstandings lead to a negative ambience at the workplace. There should be coordination between various departments for better results. Transparency is a must at all levels. Individuals must discuss matters among themselves before reaching to final conclusions. The departments must support each other in their work.
It is important to appreciate the ones who perform well. Those who do well must be admired in front of all to motivate them and expect the same from them every time. The management must make the non performers realize their mistakes and ask them to pull up their socks. They should not be criticized, instead dealt with patience and care. Give them opportunities but still if they don’t perform up to the mark, punish them.
Leaders should be more like mentors and must provide a sense of direction to the employees. They should bind the employees together and extract the best out of them. The superiors must be a source of inspiration for the subordinates.
Promote training programs to upgrade the skills of employees and help them face the challenges and changes in the organization with utmost determination. Plan your resources well.
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