What is Workplace Violence and How to Deal with it
Workplace violence is easily the most misunderstood concept in the contemporary organizational context. This is because the term is misleading and whenever one mentions workplace violence, we conjure images of rioting and destruction as happened recently in the Maruti plant in Manesar, India or the Foxconn facilities in China. However, without discounting these incidents as […]
Political Economy Approach to Public Administration
We have read about the famous Wilsonian dichotomy of politics and administration and after the Second World War the diminishing relevance of this dichotomy. The above reference is vital to be kept in mind to understand this topic which brings together the science of politics and economic together to gain a detailed understanding of the […]
The Growing Importance of the LGBTQ+ Community in Corporate Diversity and Inclusivity Initiatives
Who are the Members of the LGBTQ+ Community and what is Diversity, Equity, and Inclusivity The LGBTQ+ community is comprised of those individuals who embrace non binary gender and sexual identities, or in other words, those who do not conform to the traditional categorization of humans into men and women, the so-called binary classification. Thus, […]
Goal Setting Theory of Motivation
In 1960’s, Edwin Locke put forward the Goal-setting theory of motivation. This theory states that goal setting is essentially linked to task performance. It states that specific and challenging goals along with appropriate feedback contribute to higher and better task performance. In simple words, goals indicate and give direction to an employee about what needs […]
How to Identify Operational Risks
In the previous article, we discussed about the top-down and bottom-up approach which has been created to identify risks. In this article, we will provide an alternate approach. This approach is similar to the bottom-up approach in that it uses process maps to identify risks. However, the way that they look at the process maps […]
In many organizations, it is often the practice to give autonomy to many teams and let them take the decisions that affect their day to day affairs as well as some strategic issues. These are the so-called self-directed teams that exist in all organizations where the managers of these teams take the decisions regarding the management of the team with greater autonomy than the other teams.
These self-directed teams are liked by many managers since there is greater freedom and greater say over their affairs and the rank and file employees also like these teams because it gives them greater control over their work. However, senior management in most cases does not like to cede autonomy and hence there is often a tussle going on between senior management and middle management as far as these self-directed teams and their functioning goes.
The previous articles have discussed how many transnational corporations cede autonomy to regional and divisional heads and let them run their regions or divisions as they see fit. It is the case that within these divisions and regions there is often the tendency to not pass the autonomy down the ranks and instead be as authoritarian as possible. This is indeed a travesty but something which happens in practice in many organizations.
The standard defense that the senior managers in these divisions and regions offer is that the passing down of the autonomy to the rank and file might not be practically possible given the lack of strategic focus and direction that individual teams have which makes them take orders instead of deciding for themselves.
Of course, the intra-organizational tussles that go on between the senior management and the rank and file employees along with the middle managers might make for interesting gossip but in reality these tussles have negative effects on the organizational fabric.
Hence, a possible solution to this issue would be to ensure that sufficient autonomy is ceded to the middle managers without compromising on the strategic imperatives. This can be done if the decision making is decentralized in some functions like HR, Admin, Finance, Operations and Project Management and Project Delivery and at the same time retain control over the overall strategic direction and focus that the company must take.
Though this solution might sound simplistic, in reality this is something that has been actualized in many organizations especially in Fidelity and Unilever where functional and divisional heads as well as regional heads take decisions regarding these activities without interference from the higher ups.
Though there are bound to be some issues that crop up from time to time because of this arrangement, there are some positive benefits to this arrangement. These benefits are to do with the way in which the regional and divisional autonomy manifests in better decisions made about the day to day operations based on local conditions instead of centralized decision making that is top down and done without knowledge of ground realities.
In conclusion, decision making in self-directed teams must be encouraged without ceding complete control over the larger areas of policy and strategy. This can be actualized with some deft planning of the organizational structure and reorienting the organizational culture.
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