The Ever Shortening Business Cycles and What They Mean for Business Leaders
How the Modern Forms of Annual Reporting and Business Cycles Came into Being The advent of the modern form of the corporation ushered in several changes in the way corporations and business entities are run and managed. While hitherto, it was possible for feudal lords and highly wealthy individuals to own large businesses and trading […]
Impact of Situational Leadership on Performance and Motivation
Leaders are role models who influence the culture, values, thoughts and actions of the organization and its people. The leadership style practiced by managers greatly influences the performance and productivity at the work place. The situation leadership model encourages managers to flexibly use their leadership style based on the situation and thus achieve effective results. […]
Key Risk Indicators
The fourth and last step for risk management suggested by the Bank of International Settlements in its Basel Norms is the continuous monitoring of key risk indicators. Key risk indicators are important metrics that can track the business environment and internal control factors. They can help an organization keep track of a rapidly changing internal […]
Challenges in Organizational Diversity
According to organizational diversity, individuals from diverse backgrounds, religions, communities, age groups, genders come together on a common platform to work towards a common goal – i.e. to achieve the objectives and targets of the organization within the shortest possible time frame. Organizational diversity ensures individuals with varied experiences; knowledge and expertise form a team […]
Steps in Decision Making Process
Decision making process is like a school exam. Those who take good decisions will pass the exam and the rest who does not take right decisions will have to bear the consequences. Being able to take good decision is important for everyone, whether he/she is a student, teacher, manager, principal, president, leader of any institution […]
The closed and open model approach to the study of public administration focuses on the organization itself. One way to study complex organizations is to view them as an open or a closed system. Before we try to understand the open and close system with respect to the study of public administration in general and organizations in specific, let us make an effort to know what an open and a closed system are.
An open system is a system which interacts and exchanges matter with its environment, imagine a pond while a closed system remains isolated from its environment; think an aquarium. While studying complex organizations American sociologist James D Thompson published a book in 1967 called Organization in Action in which he analyzed the behaviors of the complex organization as entities in action. He studied the organization in the light of their technologies and environment and thus he came to identify the meaning of a closed and open system within organizational context.
According to Thompson, an organization is called a close system when:
The examples he gave of a closed system were Taylor and his Scientific Management, Weber’s concept of beurocracy and Gulick and Urwick’s Administrative Management.
Thompson also defined an open system with respect to organizations, he said that: The complex organization is a set of interdependent parts which together make up a whole because each contributes something and receives something from the whole which in turn is interdependent with some larger environment. So an open system is dynamic, full of surprises as well as uncertainties. Systems keep evolving through a continuous process of development and strive to attain homeostasis or the state of equilibrium.
An important case study was carried out by Philip Selznick in 1940s to study the open system approach to organizational analysis. He conducted his research on the emerging Tennessee Valley Authority entitled TVA and Grass Roots (1949).
He focused his research on the aspects of decentralization and involvement of already existing local and state agencies, with a view, to practice democratic planning. It was during this case study that he defined an open system also known as the institutional approach, about which we know from the previous chapter.
According to Selznick, an organization is understood to be a means to achieve goals but the members of the organization act more than just means; they participate whole heartedly with each individual equipped with different skills, expertise, motivations and desires.
An organization also needs to interact with parties, interest groups and other agencies, which communicate and influence the organization; and each other.
From the managerial context, an organization cannot take only one strict approach that is, either of an open or a closed system, it needs to keep switching positions as and when need arises to achieve the stability and certainty required to perform jobs and deliver goals.
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