Control Based Processes
February 12, 2025
The fishbone diagram, which also goes by a couple of other names like the Cause and effect diagram and the Ishikawa diagram is one of the seven basic tools of quality management. It has wide ranging applications in almost all six sigma projects. The Fishbone diagram is a simple but highly effective tool in problem […]
The effectiveness of a computerized system or a software platform depends on its user interface design. Be it a routine software program or a high-end decision support system, user’s interaction with the system should be as simple, effective and hassle-free as possible. It’s not a mystery that great decision support systems have brilliant user interface […]
Most of us would not have been that old to remember the global economic conditions that were prevailing in the 1990s. Especially, the present generation that grew up later in the decade would not be conversant with the turbulence that the global economy experienced in during those times. For those who are in their thirties, […]
The Vikings were some of the most brutal people that the world has ever seen. The nations that they built were carved out of violence. However, their descendants have turned out to be the most caring and civilized people on the planet. Today, the Scandinavian way of life is a role model for the rest […]
Time and Material Billing Time and material billing refers to the billing process wherein actual number of hours worked and the resources deployed are billed on an as is basis with the margin added to it. In other words, time and material billing refers to the billing that is done as per the actual number […]
The number one problem with BPM today is that most of the practitioners are unable to understand the system viewpoint. The employees of the same business have conflicting objectives. Therefore a human resource professional may end up optimizing their process, but may have an adverse effect on the functioning of a marketing department. Thus problems are merely being shifted than actually being resolved. A good understanding of how the process connects to other activities and processes will help solve this problem and achieve sustainable progress.
As an example consider a leave granting process in any big organization. There are explicit rules which define the number of leaves that a person can take as well as the procedure to get them approved. Thus although it may look like the manager is taking the decisions with regards to granting leave, all they are doing is following a pre-defined procedure. Thus no matter who the manager is, the decisions will always remain consistent because they are taken on the basis of rules rather than on the basis of who is involved. Such rules are usually laid down as if, then and else conditions in the process.
Your email address will not be published. Required fields are marked *