Closing a Six Sigma Project
February 12, 2025
The Canadian healthcare system was known to be the best amongst all the developing countries in the world. This is because it provided its citizens with the advantages of universal health care. The Canadians have always taken pride in the fact that their government considers healthcare to be a fundamental human right and is willing […]
The mainstream media believes that capitalism is the dominant economic system prevalent in the world today. This is why any economic failure in the modern world is quickly dubbed as being a failure of capitalism. However, according to many economists, the world is not really following capitalism. Free market and least government interference are the […]
Why Printing Money is Leading us Nowhere We discussed how central banks around the world are printing money and pumping in liquidity into the global economy. This has the result of creating asset bubbles and equity bubbles wherein the hot money flows into real estate and stock markets leading to speculative frenzies instead of real […]
Andres Manuel Lopez Obrador, popularly known as AMLO, is no stranger to Mexican politics. He has already run for the office of President twice in the past. Both times, he has failed to secure the top job in Mexico. However, in 2018, it was AMLO’s chance to create history. He has become the first left-leaning […]
Total Quality Management is a combined effort of both top level management as well as employees of an organization to formulate effective strategies and policies to deliver high quality products which not only meet but also exceed customer satisfaction. Total Quality management enables employees to focus on quality than quantity and strive hard to excel […]
The Six Sigma project is not complete until the concerned personnel who have to operate the process have the know-how to do so.
Many Six Sigma projects have failed because the project team was overjoyed at achieving success. However, one must not forget that improvements are only on paper until they are implemented. And there exist a wide variety of organizational reasons that a wonderful Six Sigma project may not be implemented with the same degree of efficiency.
Hence conducting knowledge transfer is an important part of the Six Sigma project and must be done carefully. Some advice about how to navigate this part of the project has been mentioned below:
Key Points to take into Account while Conducting Knowledge Transfer:
Chronology: The knowledge transfer process must be iterative and must be chronological. This simply means that instead of training everyone at one go, the first step should be to train the senior and middle level management. Once this has been done, the executives and the supervisors must be trained and the upper management must be involved in the exercise.
When the upper management train the lower rungs, they refresh their training. This is important because the lower rungs will first reach their immediate management if something in the process goes wrong. Hence the upper management must have a fair idea regarding how the new process works.
Buy-In: Before the knowledge transfer process is initiated the Six Sigma project team must create a buy in for the solution. This is because many times, workers feel that the improved methods are designed to eliminate their jobs. However, in reality they have been designed to assist the workers in their jobs. This must be communicated to them and it must be ensured that the workers agree to this. Or else there is a chance of a hostile reaction and the entire Six Sigma project might fail because of deliberately improper execution.
Budget: Before the training begins, the Six Sigma project team must give the process owner a budget required for training. This budget must include the resources required. Typically the trainings must be held on a rotation basis, so that the normal working of the organization is not disrupted.
The contents of the knowledge transfer cannot be generalized. They will vary depending on the process that was executed. However some of the major components of the training are as follows:
Your email address will not be published. Required fields are marked *