Clothing Etiquette/Dress Code
Etiquette helps human beings to behave in a socially responsible way. Etiquette helps you gain respect, trust and appreciation from others. There is a huge difference between an individual’s college and professional life. One needs to follow a proper dress code at the workplace for the desired impact. It is essential to dress appropriately at […]
Altman’s Z Score Model
Academicians and practitioners from all over the world have been tried very hard to come up with a model which would help them to predict bankruptcy in a firm before it occurred. In the previous article, we have already studied how the expected default frequency model was used and what its advantages and limitations were. […]
Role of HRD in Risk Management
These days, the importance of Human Resource Management can not be neglected especially when companies are operating in such a volatile and unstable environment. The department plays a vital role in risk management. Needless to say, handling people is one of the most difficult tasks in the world and human resource department of any company […]
What Should Corporates and Business Leaders do in Low Growth and Recessionary Times
The World Economy is in a Perfect Storm of Economic Events The world economy is stagnating and while the stock market is booming, the real economy that consists of manufacturing and agriculture is in dire straits. While the United States is being nudged towards recession due to the effects of the US-China Trade War, Europe, […]
Leadership Vision
True leaders have a vision, that is, they have a potential to view the present as it is and to invent a future culminating out of the present. A leader with a vision can foresee the future and can remain in the present. A vision is an end towards which leader can spend and direct […]
In many organizations, it is often the practice to give autonomy to many teams and let them take the decisions that affect their day to day affairs as well as some strategic issues. These are the so-called self-directed teams that exist in all organizations where the managers of these teams take the decisions regarding the management of the team with greater autonomy than the other teams.
These self-directed teams are liked by many managers since there is greater freedom and greater say over their affairs and the rank and file employees also like these teams because it gives them greater control over their work. However, senior management in most cases does not like to cede autonomy and hence there is often a tussle going on between senior management and middle management as far as these self-directed teams and their functioning goes.
The previous articles have discussed how many transnational corporations cede autonomy to regional and divisional heads and let them run their regions or divisions as they see fit. It is the case that within these divisions and regions there is often the tendency to not pass the autonomy down the ranks and instead be as authoritarian as possible. This is indeed a travesty but something which happens in practice in many organizations.
The standard defense that the senior managers in these divisions and regions offer is that the passing down of the autonomy to the rank and file might not be practically possible given the lack of strategic focus and direction that individual teams have which makes them take orders instead of deciding for themselves.
Of course, the intra-organizational tussles that go on between the senior management and the rank and file employees along with the middle managers might make for interesting gossip but in reality these tussles have negative effects on the organizational fabric.
Hence, a possible solution to this issue would be to ensure that sufficient autonomy is ceded to the middle managers without compromising on the strategic imperatives. This can be done if the decision making is decentralized in some functions like HR, Admin, Finance, Operations and Project Management and Project Delivery and at the same time retain control over the overall strategic direction and focus that the company must take.
Though this solution might sound simplistic, in reality this is something that has been actualized in many organizations especially in Fidelity and Unilever where functional and divisional heads as well as regional heads take decisions regarding these activities without interference from the higher ups.
Though there are bound to be some issues that crop up from time to time because of this arrangement, there are some positive benefits to this arrangement. These benefits are to do with the way in which the regional and divisional autonomy manifests in better decisions made about the day to day operations based on local conditions instead of centralized decision making that is top down and done without knowledge of ground realities.
In conclusion, decision making in self-directed teams must be encouraged without ceding complete control over the larger areas of policy and strategy. This can be actualized with some deft planning of the organizational structure and reorienting the organizational culture.
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