Stages in the Development and Implementation of a Performance Management System
Performance management is a strategic process and an integrated approach. The process involves an ongoing dialogue between the supervisor and the employee for setting goals which are achievable and contribute in the direction of fulfillment of the organizational goal.
The main objective of performance management approach is to proactively manage employees performance for accomplishing organizational goals by attaining a desired level of performance.
It believes in linking the performance plans of an organization with the strategic vision and identifying the major performance indicators and KRAs for enabling the employees to achieve the expected outcomes for their organization.
Any performance management process broadly involves three stages and these are:
Performance management is always a forward planning process which is developmental and facilitative in nature as it involves the team leaders and the employees in a joint process of decision making for fixing smart targets.
It aims at breeding performance orientation in the employees for developing high performance organizations. The entire process involves identification, evaluation and development of the work performance of the employees through effective management practices like continuous coaching, feedback and regular communication. The process includes the following stages:
Performance Management Process in Action Aid
The performance management system of Action Aid aims at continuous development of the staff members and recognizing their contributions, assessing the future potential and also the development needs which may be professional as well as personal and facilitating a shared understanding of mutual accountability through giving and receiving feedback.
In Action Aid 360 degree feedback is performed which means feedback is elicited from multiple sources on key performance areas of the employees which are competency, behavior and attitude, values, work life balance, major achievements and areas of improvements.
The performance management process in Action Aid passes through the following stages:
In Action Aid, performance development is treated as a continuous process and a lot of importance is given to the feedback mechanism.
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