What is P2P Insurance?
P2P insurance, short for peer to peer insurance, is a relatively new form of insurance which has made its way to the marketplace in the developed countries. There are a number of characteristics which make P2P insurance different from traditional insurance. Some of these characteristics have been listed below. Transparency: In case of traditional insurance, […]
Top 5 Personality Traits – The Five Factor Model
An individual’s behavior towards others, attitude, characteristics, mindset make his personality. Personality development is defined as a process of enhancing one’s personality. Personality development sessions guide an individual as to how he/she can develop his/her personality. Personality Traits Broadly there are five parameters which describe an individual’s personality. These five dimensions are also called as […]
Role of Employees in Crisis Management
The art of managing an emergency situation at the workplace through effective planning and quick action refers to crisis management. An unstable condition which leads to major disturbances at the workplace must be controlled immediately for effective functioning of the organization. Crisis Management helps the employees as well as organization to cope with difficult times […]
Management Style – Meaning and Different Types of Styles
The art of getting employees together on a common platform and extracting the best out of them refers to effective organization management. Management plays an important role in strengthening the bond amongst the employees and making them work together as a single unit. It is the management’s responsibility to ensure that employees are satisfied with […]
Corporate Dressing for Personality Development
Corporate dressing helps an individual to dress formally according to his/her work culture. Dressing sensibly not only helps an individual to earn respect and appreciation but also makes him/her a source of inspiration for others. An individual who is dressed correctly finds acceptance everywhere and he does not have to try too hard to impress […]
Let us now go through the various types of communication:
Verbal communication is a type of communication where the information flows through verbal medium like words, speeches, presentations etc. In verbal communication the sender shares his/her thoughts in the form of words. In organizations, individuals communicate verbally among each other in the form of dialogues, speech, presentations, discussions to name a few.
The tone of the speaker, the pitch and the quality of words play a crucial role in verbal communication. The speaker has to be loud and clear and the content has to be properly defined. Haphazard and unorganized thoughts only lead to confusions and misunderstandings among individuals. In verbal communication, an individual must understand the importance of words and how to put them across.
While speaking the pitch ought to be high and clear for everyone to understand and the content must be designed keeping the target audience in mind. In verbal communication it is the responsibility of the sender to cross check with the receiver whether he has downloaded the correct information or not and the sender must give the required response.
Sarah to ken - “I want a glass of water” is an example of verbal communication.
Imagine yourself in a situation, where you can’t speak but have to communicate an urgent information to the other person or for that matter, you are sitting in an important meeting and you want to express your displeasure or pleasure to your colleague without uttering even a word. Here non verbal mode of communication comes into picture. Facial expressions, gestures, hand and hair movements, body postures all constitute non verbal communication.
Any communication made between two people without words and simply through facial movements, gestures or hand movements is called as non verbal communication.
In other words, it is a speechless communication where content is not put into words but simply expressed through expressions If one has a headache, one would put his hand on his forehead to communicate his discomfort - a form of non verbal communication. Non verbal communications are vital in offices, meetings and even in romantic chats.
Before planning any outing or tour, Sandra always refers to the map of that place. Through the map, she tries to find out more about the place, the route to reach that place, hotels, shopping joints etc. The map is actually passing information about the place to Sandra or communicating with Sandra. This mode of communication is called visual communication.
In visual communication, the recipient receives information from signboards, displays, hoardings, banners, maps etc. The sign board of Mc Donald’s or KFC indicates eating joints - a form of visual communication. The sign board of “No Parking Zone” communicates to the individuals that any vehicle must not be parked in the vicinity - again a mode of visual communication. Vision plays a very important role in visual communication and it depends on the recipient how to interpret the message.
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Communication Models – Aristotle, Berlos, Shannon & Weaver, Schramms, Helical and Westley and MacLeans Model
February 12, 2025
