Importance of Active Listening and Asking Clarifications in a Group Discussion
Communication has it two ways one is verbal, and the other one is written or non-verbal. The way communication is important in any discussion, listening is also crucial part and cannot at all be ignored. For any business, it is very important to listen to your customer first to understand them further. Hence every organization seeks for people who are not only good at communicating but also at listening attentively to their customers.
You might be thinking what is new in this? We always hear our customers and accordingly act. But here, it needs to be clarified that there is a fine line separation between hearing and listening. Hearing sometimes may not involve understanding, but if you are listening to someone, it mostly should understand the other person as well. Listening helps to not directly hopping into any conclusion. It avoids assumption. Listening can be helpful in learning something new.
How Listening Helps in Group Discussion
Asking Clarifications in a Group Discussion
Remember the time, when we used to be students and resisted to ask for clarifications from teachers in the classroom? That does not work in todays context. In todays time, if there is any why in your mind, you should ask. During the Group Discussion, you should, of course, ask for clarification if you have a doubt. Why should you ask for clarification?
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Authorship/Referencing - About the Author(s)
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