What is Health Insurance and the Different Health Insurance Systems around the World
Health Insurance around the World All of us would have heard the term Health Insurance in some form or the other and most of us would have taken health insurance policies to protect ourselves and our families from the prohibitive costs of healthcare. However, health insurance is a term that is actualized in practice differently […]
The World of Private Equity
The term “private equity” evokes many emotional reactions. Many investors have made a lot of money thanks to the strategies being followed by private equity companies. However, many companies no longer exist because of these private equity funds. The investments being made by these funds is rapidly growing. Private equity funds have a lot of […]
Is Dubai Really Tax Free ?
Expats want to flock to Dubai. Apart from the high quality of life, the foremost reason for such enthusiasm for Dubai is the fact that Dubai is a tax-free nation. There is no income tax on income generated in Dubai. Also, there is no sales tax on the majority of goods and services. Therefore, there […]
What is Business Process Outsourcing? – Meaning and Important Concepts
In recent years, the term Business Process Outsourcing or BPO has gained prominence and the trend of outsourcing back office operations to centers in India and Philippines along with other countries in Asia has taken center stage. Often, we come across projections that show a greater growth in BPO with more western firms outsourcing to […]
Maintenance Policy and Repair – Need and its Importance
Introduction Plant and machinery in the initial days always perform to their fullest capacity but as time goes with regular wear and tear, this becomes increasingly difficult. If proper and regular maintenance is undertaken than production capacity can be maintained at a more or less same level. Maintenance also requires replacement decisions. Replacement is a […]
Knowledge is very important for survival of organization. Historically, employees have gathered knowledge through trial-and-error method or by working as an apprentice under a tenured knowledgeable employee. Management guru Peter Drucker forwarded a concept that knowledge is as valuable as a company’s various asset like plant, machinery, etc.
Knowledge provides a competitive advantage to an employee as well as the organization. The data and information which come with knowledge help organization make an informed decision. For example, knowledge about competitors pricing model or business strategy can help organization work towards bettering the competitor. Historical data e.g sales data, pricing data, etc. can help organization improve existing or proposed business initiative.
Knowledge management is a highly iterative process which consists of six major tasks like create, capture, refine store, tag and circulate. The first step is to create or capture data and store it at appropriate location. The second step is to refine the data into meaningful information. The third step is to transmit information to relevant stakeholders.
There are two types of knowledge, which need to be capture as part of knowledge management. The first type is hard data in terms of numbers and figures. The second type of knowledge is the interpretation of data captured based on experience. The real need of the knowledge management system is to provide access to the knowledge base whenever required.
The systems develop to capture, create, refine, tag and circulate information used to improve business productivity of the organization. There are three broadways of managing the knowledge system. The 1st way is utilization of information technology and systems to improve business efficiency. The 2nd way is utilization of organizational method to improve business efficiency. The 3rd way is creating a healthy workplace to facilitate improvement of business efficiency.
The structure of the knowledge management system is dependent on the business strategy of the organization. The final structure needs to have alignment of technology, organizational structure and work culture.
Based on structure and requirement of organization, there are several types of knowledge management systems. Some of them are as follows:
These are knowledge management systems developed to facilitate a Subject Matter Expert. This module provides knowledge of different subjects.
In the current global scenario, team members are spread across regions. However, it is important for them to collaborate on various projects. Groupware is a knowledge management system which helps in sharing calendar, project activities and instant messaging.
It is important for team to store various documents at a single location. SharePoint enables a user to store multiple version of the same document, helps a user search through folders for document, etc.
Decision support system helps floor managers; Sales Manager, CEO, etc. take decisions to finalize business or operational strategy. Decision support system comprises of primary data as well as secondary data. Decision support system enables editing of data and converts it information in the desired format.
Knowledge management systems which support active storage and retrieval of data are known as a database management system.
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Communication Systems and Groupware – Information System Concepts that Apply in All Functional Areas of Business
February 12, 2025
