MSG Team's other articles

12014 Why the Rule of Law is an absolute Necessity for Businesses to Prosper

Difference between the West and the East Why do businesses in Europe and the United States prosper when compared to the ones in Asia and Africa? Why do businesspersons find it easier to do business in the West when compared to the countries in the East? Apart from natural geographical advantages and availability of resources, […]

12021 Why the Future of Learning is Virtual and How to Prepare for Online Education Models

The Future of Learning is Online and it is Time we started preparing for the same The Covid Pandemic forced all of us inside our homes and made us work from home as well as ensuring that students attend classes online and take tests and exams virtually. With no clarity on when physical classes and […]

11556 Time Management and Goal Setting for Work-Life Balance

Ideal Work-Life Balance involves an efficient management of professional commitments and responsibilities towards the family as well as society. In a 24/7 schedule of the day, one should ideally work for 8 hours and dedicate 8 hours each to sleep and recreation. But, hardly any of us live in this ideal scenario. Instead the millennial […]

11009 Rewarding the Givers Instead of the Takers

The Givers and Takers and the Rewards Systems The previous articles discussed the theme of rewards and their uses in modern organizations from multiple perspectives. The focus of the discussion was on how an effective rewards management system can boost productivity and improve job satisfaction leading to all round benefits to the companies and their […]

11812 Definition of Competency – Understanding Core Business Competencies

Competence has been long understood as a person’s ability or capacity to do a job. It was devised in the 1970s by the US Company McBer to identify the specific personal characteristics which resulted in effective and/or superior performance. So, what exactly is the idea behind competencies ? Every job has a requirement of specific […]

Search with tags

  • No tags available.

TQM is a management approach that concentrates on teamwork, integrity, continuous improvement and continuous assessment jobs and their worth. On the other hand, job analysis deals in investigating each job separately and collecting the job-related information. Usually, the process is conducted in an organization once in a while especially when HR department has to source candidates for a particular job.

TQM is a new approach and is almost inconsistent with traditional management approaches and processes. Job Analysis is no exception.

Points of Inconsistency between Job Analysis and TQM

The concept of Total Quality Management stresses on continuous improvement of management processes as well as employees.

For example, if employee joins an organization at a certain level, according to TQM, he or she should not confine themselves to their basic jobs only. Instead they should consider other options and try to learn more and more in order to explore other areas of operations. Whereas, job analysis process is conducted to determine what an employee is supposed to do and how specific duties and activities need to be performed.

Total Quality Management approach focuses on an all-round development of employees and expects them to do everything while on job in order to attain higher levels of quality. It also concentrates on their continuous improvement personally as well as professionally.

While job analysis defines specific duties and responsibilities of an employee and each one of them is supposed to do only what is assigned to them. The concept is just opposite to TQM approach.

The job description and job specification talk about employee’s job title, job summary, job duties, job responsibilities, educational qualifications and working conditions. While it does not discuss about maintaining quality in operations, treating waste and scraps properly and quality of services delivered. It simply gives brief details about what an employee needs to do and how. Though it deals in assessing a job but has nothing to do with improving quality in operations.

TQM does not confine employees only to a particular job. The concept leaves scope for additional duties along with the basic job duties. Whereas, it is not true in case of job analysis.

It simply measures the worth of a job and determines the duties involved in it. Employees are not encouraged to explore other areas of operations. Instead they are supposed to perform only the assigned job.

Relevance of Job Analysis

Job Analysis is not consistent with TQM. They do not go hand in hand as they focus on entirely different theories and operate on different models. But it does not mean that job analysis has lost its relevance in today’s world.

It has its own importance and is still required to be carried out as this gives basic information related to specific jobs and helps managers in decision making process.

It assists in various other management processes including recruitment and selection, job evaluation, performance evaluation and appraisal and training and development need analysis. It also regulates the entry of talent in an organization and helps in sourcing and attracting a pool of talent to work with the organization.

Article Written by

MSG Team

An insightful writer passionate about sharing expertise, trends, and tips, dedicated to inspiring and informing readers through engaging and thoughtful content.

Leave a reply

Your email address will not be published. Required fields are marked *

Related Articles

Benefits of Job Rotation

MSG Team

Approaches to Job Design

MSG Team

Advantages and Disadvantages of Job Analysis

MSG Team