Control Based Processes
February 12, 2025
When and if a disaster strikes any business operation or organization, what helps the Organization to deal with the crisis effectively, continue to run the business operations to the extent possible and get back on the recovery path are the Disaster Recovery and Business Continuity plans. However the effectiveness of the plans depends largely upon […]
The credit rating business in America is largely an oligopoly. It is run by three major companies, Equifax, TransUnion, and Experian. Each of these corporations contains a massive amount of data regarding sensitive financial information about millions of people. They need to have systems in place to protect this data and ensure that it does […]
A scatter plot is a graphical tool. It has been designed to ensure that it provides a convenient view of the process to the manager at a single glance. The scatter plot studies the correlation between the important variables. When it studies the correlation between two variables, it is called a bivariate scatter plot. When […]
Global capital is always on the search of the next profitable opportunity and this is the reason why the BRICs or the grouping of Brazil, Russia, India, and China found favor as emerging markets in the last two decades. As these economies began to sag and saturate, the restless investors began looking for the next […]
Definition of Supply Chain Management If you go to a Supermarket and pick up a few items off the shelf from electronics and white goods or even clothes and look at the labels, the chances are that you will find them having been manufactured in China or Mexico. The coffee pods you buy to use […]
When organizations were first formed they were largely people driven. Before we delve any further, it would be useful to first understand what being people driven really means. An organization basically required four types of inputs to function successfully viz -
A people driven organization is dependant on specific people for these inputs. For instance if only specific laborers have the skill to perform certain activities hat are required by a business, then those laborers are bound to team up and use the bargaining power to increase their wages.
An organization will be people dependant always i.e., it will need people to provide it with the inputs required. However, the idea is to create an organization that is not dependant on specific people. This means that if a laborer or a group of laborers decide to leave the organization, the organization should still be able to continue its normal operations without too much of a setback.
Also being people driven imposes certain limitations on the organizations which have been listed below:
For instance there are certain strategic decisions (activity) that can only been taken by the entrepreneur (specific individual), it limits the amount of decisions that can be made by the time that the entrepreneur has.
A process driven organization would try to map out the mental model of the entrepreneur and create a set of rules. Then other people and systems can be used to ensure adherence to these rules. This will enable the number of decisions to increase without the quality of decisions take the slightest hit. Only exceptions will reach the entrepreneur.
Over time, the process will be strong enough to ensure that there are no exceptions at all and that all decisions can be handled by the process itself.
A people driven organization will function on the basis of incomplete knowledge that the entrepreneur has. This is because the knowledge is nested in people who have limited ability to learn.
A process driven organization on the other hand will hire the best consultants in this regard, map their mental model and create an set of rules which regular employees can follow. This organization will use average employees as inputs to create above average results because of the process approach.
There is an underlying assumption that the company will be able to procure them within the allocated costs in the factor markets (labor markets). However, historically it has been shown that labor is mobile across industries. For example, the prospects of more wages in IT industry could mar the hiring plans of a manufacturing company because they just cannot hire more.
If the organization relies on the good faith of its employees to execute its operations, it is an inherently unstable structure. A few immoral employees acting in their interest rather than the organization’s interest could cause the company to collapse.
Your email address will not be published. Required fields are marked *