Difference between Communication and Effective Communication
Boss to his employee -“I want you to bring the file to my table”. The boss left the poor employee confused as he forgot to mention the name of the file and the employee also didn’t bother to ask his boss. The boss did communicate to his employee but the message was not clear to […]
Team Management in Agile and Automated Organizations
How does Top Down Management Work and how does Flatter Management Work? Traditionally, managers were used to the Top Down Hierarchical and Command and Control organizations where orders were sent from above and the managers had to implement them with little autonomy or agency for their individual decision making abilities. Further, team management in such […]
The Problem with Economic Theories
The world has been in economic turmoil for the past century. One crisis after other has struck in different parts of the world. This is happening simultaneously with growing emphasis on economic education. Universities and schools all over the world are devoting more resources and manpower to economics than they have ever done before. Yet […]
Importance of Organization Culture
A common platform where individuals work in unison to earn profits as well as a livelihood for themselves is called an organization. A place where individuals realize the dream of making it big is called an organization. Every organization has its unique style of working which often contributes to its culture. The beliefs, ideologies, principles […]
Herzbergs Two-Factor Theory of Motivation
In 1959, Frederick Herzberg, a behavioural scientist proposed a two-factor theory or the motivator-hygiene theory. According to Herzberg, there are some job factors that result in satisfaction while there are other job factors that prevent dissatisfaction. According to Herzberg, the opposite of “Satisfaction” is “No satisfaction” and the opposite of “Dissatisfaction” is “No Dissatisfaction”. FIGURE: […]
A difference in the opinions, values, understandings and thought processes of individuals lead to a conflict. When individuals strongly oppose each other’s ideas and concepts, a conflict starts.
It has been observed that when people think in dissimilar ways and are not willing to compromise at all, conflict arises.
Conflict can start anytime and at any place when individuals are not ready to accept the middle path approach.
A conflict results in verbal arguments, abuses, tensions and also spoils relationships.
Before starting any conflict one should take some time out to think, “How will this fight benefit me?” “Is it going to provide me any solution ?”
Nothing beneficial and productive comes out of a conflict. It is simply a wastage of time and energy for and thus every individual should try his level best to prevent conflict.
First learn to keep a control on your emotions. Never ever get too hyper or overreact as it leads you nowhere.
Always remember the other individual you are dealing with might not be as educated as you, might not be from the same background as you are, but you have no right to ridicule his opinions.
Be a good and a patient listener. Listen carefully what the other person has to say and then only give your expert comments. Even if you don’t agree to his/her suggestions, don’t just start fighting, instead discuss with him. Both of the individuals must try to compromise to some extent and find a solution.
Conflicts only add on to your anxiety and thus it must be avoided at any cost. Never be rigid on any point, instead be flexible and try to find out an alternative.
Learn to keep a control on your tongue. One must think before he speaks. Don’t unnecessarily shout on others as it not only spoils the ambience but also brings a lot of negativity around. Soften your voice while interacting with others and learn to adjust with others. Sit with the other person and try to sort out your differences.
Misunderstandings also lead to conflicts, so be very clear and transparent in your communications. Never play with words and the content of your communication has to be specific to avoid conflicts.
Do cross check with the speaker whether he/she has understood everything in the desired form or not, failing which would lead to misunderstandings and eventually to a fight.
Effective communication goes a long way in preventing conflicts. Don’t always expect the other person to understand everything on his own. It is your moral responsibility to make him aware of what you exactly expect out of him.
Every individual has the right to express his views and opinions, and you have no right to criticize him. If you respect other individuals, you will get respect in return. If a conflict arises among group members; make sure you address all the participants together. The issues and problems must be addressed on an open forum.
Personal favours and biases must be avoided for a peaceful environment. Listen to each and everyone’s opinion and then only take a decision. Be a good leader and try to take everyone along. Keep your mind calm and composed.
Don’t feel guilty if you have done anything wrong, instead admit it. Never hesitate to accept your faults. Be the first one to apologize. A small sorry can work wonders and prevent conflicts and unnecessary tensions.
If the other individual is too demanding and adamant and is just not willing to listen, the best solution is to avoid him. You can’t be everyone’s favourite, learn to ignore people who are just not flexible and always ready to initiate a conflict.
Don’t always bother what the other person has to say about you. Always act in a manner which you think is appropriate and don’t just blindly trust the rumor mills.
No one wins in a fight and you gain nothing out of it. As they say “Prevention is better than cure”, thus a conflict must be prevented at its early stages as it snatches one’s mental peace and harmony.
Your email address will not be published. Required fields are marked *
