Customer Relationship Management – Meaning, Need and Steps in CRM
February 12, 2025
At core of building brand equity is marketing programs or strategies. Marketing activities can facilitate in increasing brand awareness as well as in creating the right brand image. Marketing activities can be weaved around product, pricing and distribution channel. But the way these marketing activities are carried out has gone under revolutionary change owing to […]
Introduction Organizational learning is the means by which organizations develop, enhance, and manage knowledge and standards within their functions and in their cultures and adjust and improve their efficiency by making better use of the wide range of skills of their employees. It is critical for modern day business organization. In the present dynamic condition […]
Food Retailing in India is witnessing a progressive change with the emergence of the hypermarkets/supermarkets and rapid expansion of organized retail sector in India across various parts of the country. With the world’s second-largest population and rising composition of Middle-Income group, India has emerged as the world’s most attractive retailing destinations especially in the Food […]
As an affiliate, one of the first major decisions that need to be made is selecting an affiliate program. This program then forms the basis of all the time and money that the affiliate would spend trying to generate a sustainable income. You cannot win too often if the playing field is unfavorable! Choosing the […]
The main purpose of marketing research is to lower the uncertainty and risk in marketing decision-making. To achieve this, several stages are followed which are depicted in the flow diagram below. Let us look at each stage meticulously. The research process begins with a brief from the client. Client may find a research partner if […]
Sales Professionals are the face of an organization. They have the responsibility of making the brand popular and promoting the products amongst the end users.
They help in the successful running of organization by generating revenues and earning profits.
Let us go through some qualities which a sales professional must have:
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