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Effective communication plays an important role not only in organization but is equally important in personal life.
It is rightly said that the success of an organization depends on the transparency between the team members and clear understanding of ideas between them. How does anyone has clear understanding of ideas? The answer is effective communication.
Let us go through the following example:
Parry works with a reputed firm with two members directly reporting to her. She wanted to complete an assignment by the day end with two files being made where one file would have the complete company profile, SWOT Analysis and the other file would brief about the competitors activities and how to improve her company’s position in the market.
She called a team meeting in the morning and simply told the team members to prepare a report. She never mentioned the deadline. The team members took their own sweet time and failed to prepare the report in Parry’s desired format. No point in guessing that they were severely criticized by Parry.
Was it their fault ?
Not at all, it was Parry’s fault, she did not effectively communicate to her team.
Effective communication plays a very important role in achieving organizational goals. The role of effective communication in an organization starts from the day an employee joins the firm. It is the prime responsibility of the human resources department to clearly inform the employee the rules and policies of the organization for him to perform efficiently.
Effective communication is important at all the levels in an organization. Every individual should be on the same platform and the clarity of ideas, messages is mandatory for smooth flow of work.
The team leader must make it a point to effectively communicate what he actually expects from his fellow workers. The details, the important deadlines, must be made very clear to the employees to expect productivity from their side.
The team members should also be clear about their goals and can work accordingly. Instead of verbal communications e-mails are a better option for effective communication. Dont just speak, use whiteboards, diaries and the recipients must note the information in notepads to prevent loss of data and enhance the output.
It is not only the organization but also the personal life where communication plays an important role.
Please go through the following example.
Maddy to Doctor - “I want a painkiller”
The poor doctor would never come to know whether Maddy has a headache or is suffering from shoulder pain or injury in any other part of the body. This is how effective communication is important in personal life. Maddy forgot to make his point clear leading to confusion.
The child has to make clear whether he wants to have pizza or pasta or simply would prefer cornflakes in breakfast. He has to effectively communicate to his nanny about his choice otherwise the poor nanny would never come to know what the child wants.
There should be clarity of thoughts between the husband and the wife and here effective communication plays the magic. One goes to a market and if he doesn’t know what he wishes to buy, the shopkeeper would never understand. The sender must have clarity of thoughts, must express his ideas in the best possible way and also cross check with the receiver.
No matter how brilliant your idea is, you need to effectively communicate.
A husband would never have a clue what his wife wants from him unless and until she effectively communicates. A child will be unaware of his parent’s expectations from him unless they effectively pass on their message to him.
Effective communication also reduces the conflicts and results in a better understanding among individuals.
Thus speaking only is not important, you need to take care that your information is passed on correctly and received correctly.
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Communication Models – Aristotle, Berlos, Shannon & Weaver, Schramms, Helical and Westley and MacLeans Model
February 12, 2025
