Role of Managers in Interpersonal Relationship

Individuals working together in the same organization tend to come closer to each other. Interpersonal relationship refers to a strong association among employees with similar taste and mindset.

Let us go through the role of managers in interpersonal relationship.

A team manager is just like captain of the ship who has the responsibility of taking all his crew members along. For a team leader, his team is just his baby and he needs to take care of each and every team member. Never be partial to anyone. Avoid favouritism towards employees.

• Interact with your team members on a regular basis. Make sure you speak to everyone, else individuals might feel ignored. Call your team for meetings at least twice in a week. Enquire about their well-being. Ensure if everything is going well with them. This way employee feels happy and shares a healthy relationship with superiors. Interaction is essential as it helps break ice among people.

• Avoid comparisons among your team members. Do not shout on any of your employees in public. Call the individual concerned to your cabin and make him realize his /her mistakes without being rude. Speak to your team members directly rather than passing on messages through someone as information might not reach in its desired form creating misunderstandings and eventually spoiling relationships.

• Remember a manager’s role is not just to sit in closed cabins for the whole day. Sit with your team members and help them plan their day. Help them in their day to day work.

• Managers must be accessible to their team members. Problems start when employees find it difficult to get in touch with their bosses. Do keep in tough with them through smses if not meet them regularly. Lend a sympathetic ear to their problems. Your team members must be able to fall back on you at times of crisis.

• Intervene immediately in case of conflicts among your subordinates. Your team members might fight over petty issues but it is your responsibility to guide them and reduce the chances of a major conflict. Do not ignore even the minor issues. One problem left unattended can become a major concern later.

• Sit with individuals, counsel them and motivate them to discuss issues and reach to something which would benefit not only the employees but also the organization on the whole.

• Ask your team members to have their lunch together. You can also join them once in a while. Boss’s presence does make a difference. Take them out for picnics and small get together. Such informal meetings not only bring employees closer to each other but also to their superiors. Motivate them to celebrate important festivals at workplace. Delegate responsibilities and ask them to take charge individually. This way they start believing in you and the organization and eventually share a healthy relationship with all.

• Employees performing well must be appreciated and suitably rewarded for them to deliver results everytime. Do not be harsh to others who did not perform well this time. Being rude to them will not solve any of your problems; rather individuals would go against you.