Conducting the Knowledge Transfer
February 12, 2025
Both Six Sigma and Total Quality Management are effective tools for quality management but a thin line of difference does exist between them. Although the methodologies and procedures involved in both the two appear quite similar but there are certain major differences. Six-Sigma is a relatively newer concept than Total Quality Management but not exactly […]
The Mobile Revolution has Transformed Indian Society and Economy When compared to the other sectors that flourished in the post liberalization phase starting from the 1990s, the Indian Telecom Sector is perhaps the biggest success story as far as its role as an enabler of connectivity and helping the rural residents as well as the […]
Types of Variables In the equation – Y = f(X), Y is the dependent variable and it is dependent on the variable X. In other words, when there is a change in value of X then value of Y will automatically change. The following are the characteristics of both types of variables: Y X Dependent […]
The previous article had touched upon the lack of regulation as a cause for the global financial crisis. This article looks at this aspect in detail. To understand why the lack of regulation was one of the contributory factors for the crisis, one has to view the issue starting with the repeal of the Glass […]
Introduction Organization success is dependent on customer satisfaction and delight. Customer satisfaction is achieved through development of product and service, which have all attributes required by the customer. A success product or services do not only have attractive package design but should be also able to provide robust performance. Thus, product design must be practical […]
Control is all around us. We control the household appliances, the time schedules we follow and such mundane tasks of our everyday lives. We are intuitively aware of these principles. However putting these principles down explicitly helps us develop a formal understanding which we can then use in creating a control plan for our process.
Since control is so widely used in our day to day lives, one of the best way to understand control would be to take an example. A simple example of an air-conditioner with a thermostat would help us understand the principles.
Example: Air-Conditioner with a Thermostat
Suppose you have an air-conditioner at home and you want to set the temperature to 22 degrees Celsius, how do you do it? Well, you simply use the remote to enter the desired temperature into the machine which then ensures that the temperature in the room is approximately the one you had desired. Here is what actually happens behind the scene.
The air-conditioner has a thermostat inbuilt. The thermostat is the equipment which continuously monitors the temperature of the room outside. This provides the air-conditioner with the feedback information it needs.
Let’s suppose that the temperature in the room is 30 degrees Celsius when you switch on the air conditioner and program 22 degrees Celsius as your desired temperature.
The air-conditioner uses a simple algorithm to understand that tells it that since 30 degrees is greater than 22 degrees (the desired temperature), a corrective action must be taken.
The air-conditioner then keeps on cooling the room, until the thermostat tells the air-conditioner that the temperature has reached 22 degrees i.e. the desired temperature. Here the air-conditioner stops cooling.
Once again as the temperature starts increasing and goes beyond a certain level, lets say 24 degrees Celsius, the corrective action is set in and the temperature is brought back to the level where it should be. Hence the thermostat can automatically control the temperature.
The Principles Deciphered from the Example:
The formal principles of what is called feedback based control in statistical language have been pinned down in the example. They are as follows:
This is exactly how a process is controlled. The output levels (Y’s) are continuously measured and so are the levels of critical inputs (X’s). As soon as a discrepancy is located, corrective action must take place.
Your email address will not be published. Required fields are marked *