How Organizations Must Learn to Deal with Radical, Disruptive, and Disorienting Change
Dealing with Radical Change We live in times when change is the only constant. Indeed, organizations now compete in an external market landscape where the time to market is in the months and not years, as earlier, and where each new technology or trend that emerges leads to another round and wave of disruption. Just […]
Helical Model of Communication
Another very important model of communication is the Helical Model of communication. The Helical Model of communication was proposed by Frank Dance in 1967 to throw some more light on communication process. Dance thought of communication process similar to helix. What is a Helix? A Helix is nothing but a smooth curve just like a […]
Enterprise Risk Management
The CAS committee on Enterprise risk management has given the following definition of the same – ‘The discipline by which any organization in any industry assesses, controls, exploits, finances and monitors risk from all the sources for the purpose of increasing organizations short-term and long-term value to its stakeholders’. In simpler terms enterprise risk management […]
Role of Communication in Managing Organizational Diversity
Communication is indeed an effective tool which plays an important role in binding employees together. Communication plays a crucial role in breaking the ice among employees, bringing them closer to each other and thus managing organizational diversity. An individual may belong to any religion or community, but it is his/her power to communicate which helps […]
Intercultural Communication: The Hofstede Model
One of the most widely used frameworks for analyzing cultural differences is the model developed by the eminent cultural theorist, Geert Hofstede. In this model, the differences in culture between countries have been plotted along five dimensions, which can be used as the basis for predicting the cultural differences between different countries. The model was […]
The structural functional approach to public administration is a term adapted from sociology and anthropology which interprets society as a structure with interrelated parts. This approach was developed by the celebrated anthropologist Malinowski and Radcliff Brown. So, according to them, a society has a structure and functions. These functions are norms, customs, traditions and institutions and can be analogized as organs of a body, as explained by Herbert Spencer. All these functions need to work together to make the body function as a whole.
Having explained the broader meaning of the term; it makes more sense for us to understand it from the perspective of public administration which would guide our further analysis of the topic. During his stint as a Researcher at the Foreign Policy Association in USA, Fred Riggs came across an interesting phenomenon regarding the American Public Administration. He found them to be extremely narcissistic in their approach which believed that the American way of administration was unique without any counterparts elsewhere in the world and that it was capable of answering all the administrative problems emerging in the new developing countries.
To explore the consequences of intermingling of contrasting systems in the developing countries, he looked at the structural functional approach of the social sciences. This approach provides a mechanism to understand social processes. The function is the consequence of patterns of actions while the structure is the resultant institution and the pattern of action itself. It reads complicated but the theory in itself is not that difficult to understand. Social structures can be concrete (like Government department and Bureaus or even specific societies held together by shared beliefs, customs and morals) and also analytic like structure of power or authority.
These structures perform certain functions and in terms of structural functional approach, these functions have an interdependent pattern between structures. So as a public administration student, if one would want to study bureaucracy, the first step would be to view beurocracy as a structure which has administrative system with characteristics like hierarchy, specialization, rules and roles. The behavioral characteristics can be rationality, neutrality, professionalism and rule orientation. Subsequently, one can proceed to analyze the functions of bureaucracy.
Now, we come to an interesting and relevant question pertaining to the above explanation. Do the similar kinds of structures perform the same functions? The structural functionalists say a big Nay to that, which means that a structure can perform multiple functions and vice versa i.e. one function can be performed by multiple structures.
According to Riggs, there are five functional requisites of a society:
While talking about Riggs explanation of the concept and contribution to this approach, we cannot proceed further without mentioning his Prismatic Model. This model uses a common phenomenon as an analogy, when white light passes through a prism it breaks into seven colors of different wavelength. As per Riggs, the white light is the fused structure of traditional society. The rainbow represents the diffracted (or refracted) structures of an industrialized society. Inside the prism the society was in transition.
Riggs challenged the traditional approaches of public administration implying that basic principles of administration have universal application. It also contributed to the comparative study of public administration by providing a more relevant perspective; that not all systems work the same in all places, so one can take what one likes and leave the rest.
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