Corporate Etiquette – Dos and Donts
February 12, 2025
The Phenomenon of Failed States The previous articles discussed how state formation and state development takes place in the world. Though there are many examples of states that have managed to develop and progress, there are an equal number of states that have regressed and lapsed into chaotic conditions. These states where governance is absent […]
The previous article introduced the concept of leadership development and the steps that organizations can take to ensure that leaders are groomed by identifying potential leaders and then fast tracking them. This article looks at one trait of potential leaders that goes a long way in determining the success or otherwise of the leaders. This […]
Leaders are role models who influence the culture, values, thoughts and actions of the organization and its people. The leadership style practiced by managers greatly influences the performance and productivity at the work place. The situation leadership model encourages managers to flexibly use their leadership style based on the situation and thus achieve effective results. […]
Let us first go through a simple real life situation. John was working as a key accounts head with a leading advertising firm. He had four members reporting to him. Unfortunately he always under estimated his team members and fought with them constantly. He could never trust them and always thought they were incapable of […]
Confidence and attitude play an essential role in public speaking. One needs to be confident in front of his/her audience to create an everlasting impression. Remember, your audience would not take you seriously unless and until you believe in yourself. Nervousness only indicates either you are lying or not sure of what you intend to […]
Telephone is an important device with the help of which people separated by distance can easily interact and exchange their ideas. Got a brilliant idea and want to convey it to your friend staying out of the country, use the telephone. Telephone is one of the easiest and cheapest modes of communication.
Telephone etiquettes - An individual needs to follow a set of rules and regulations while interacting with the other person over the phone. These are often called as telephone etiquettes. It is important to follow the basic telephone etiquettes as our voice plays a very important role in creating an impression of our personality, education, family background as well as the nature of job we are engaged in. The person giving the information is called the sender and the second party is the recipient.
Let us now study the various telephone etiquettes. Please find below the various telephone etiquettes.
Remember all the above telephone etiquettes must be practiced for an effective and healthy telephonic discussion and smooth flow of information.
Your email address will not be published. Required fields are marked *