What is Emotional Intelligence?
Emotional Intelligence refers to the ability of an individual to keep a check on his/her emotions not only at workplace but also otherwise. There are very few individuals who know how to express their emotions in the right way and also control them. Such people are known to have low emotional intelligence as compared to others who are extremely good in managing their emotions.
Peter was extremely upset over his break up with girlfriend but that certainly did not affect his productivity and output the next morning. He was at his usual best and even his colleague sitting next to him had no idea about his foul mood.
Peter always believed in keeping his emotions and feelings separate from his professional world and never let them disturb his routine work. He very well knew how to manage his emotions.
Harry, Peters colleague, on the other hand failed to perform as per expectations of his superiors and management as he was so engrossed sorting his personal problems, that he hardly had any time for his office.
Honestly, mood swings and personal problems have no place in the professional world. You cant cry at work just because you had a fight with your spouse previous night.
Every individual has feelings and emotions but wise is he who leaves his emotions at home and do not bring to work. The term emotional intelligence was popularized by Peter Salovey and John D. Mayer, both of them contributing immensely to make people understand theirs as well as others emotions and direct their actions accordingly.
According to Salovey and Mayer, emotional intelligence is known to have four factors. Let us go through them in detail:
Authorship/Referencing - About the Author(s)
The article is Written By Prachi Juneja and Reviewed By Management Study Guide Content Team. MSG Content Team comprises experienced Faculty Member, Professionals and Subject Matter Experts. We are a ISO 2001:2015 Certified Education Provider. To Know more, click on About Us. The use of this material is free for learning and education purpose. Please reference authorship of content used, including link(s) to ManagementStudyGuide.com and the content page url.