Hello Frederic,
Nice to know about you. I have been using this tool for years for analysis and solutions for many problems in the office- both technical and others.
I would be too happy to guide you through in case you need support. If interested please tell me more about the business type you are involved with and about your roles.
I do conduct audits on the business processes to lead you you weakness areas and apply problem solving processes. You may also mail me at krsripathy@gmail.com
Thanks
Dr Sripathy k.R