Business Process Outsourcing
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Topic outline
Course Modules
IntroductionLaunch presentation
What is BPO?Launch presentation
Need for BPOLaunch presentation
Drivers of the BPO PhenomenonLaunch presentation
What to Consider in Outsourcing?Launch presentation
Selecting a BPO PartnerLaunch presentation
Thriving in Competitive BPO MarketLaunch presentation
Effect of BPO on the WorkforceLaunch presentation
Effect of Domestic Politics on BPOLaunch presentation
What is Reverse Outsourcing?Launch presentation
Performance Criteria of a BPOLaunch presentation
Measuring Performance of BPOLaunch presentation
Benefits of BPOLaunch presentation
Disadvantages of BPOLaunch presentation
Time Management in BPOLaunch presentation
Tips for Efficient BPO ManagementLaunch presentationCourse Discussion